Privacy at Kindred
No personal data, by design.
You came here with things that are hard to say out loud. Protecting them isn't a policy for us — it's the product.
What stays on your device
- Your check-in answers and how you said you're feeling
- Tools and articles you save to My Kindred
- What you type into exercises like Brain Dump — written, sorted, and gone
- Which feelings, topics, and life situations you explore
None of this is transmitted to Kindred. Close the page and it's still yours alone.
What we count — anonymously
To make Kindred better, we count how often buttons are pressed: how many people chose "I'm looking for therapy," how many started a breathing tool, how many therapists reached checkout. These are plain totals with a strict allow-list of non-personal details (like which membership plan).
- No names, emails, or profile text in analytics — ever
- No user IDs, session IDs, or IP addresses stored
- No tracking you across the web, no ad pixels, no data sales
- No check-in answers or exercise content, in any form
Therapist accounts
Therapists who join Kindred provide professional profile information (name, credentials, license) that is, by its nature, public-facing — it's shown to clients. Billing runs on the web through our payment processor; Kindred staff dashboards show aggregate totals (signups, plan mix), not personal records.
Accessibility
Feeling understood includes being able to use the site. Kindred is built with:
- Semantic headings, labeled controls, and ARIA roles for screen readers
- Keyboard access for interactive flows, with visible focus states
- Color contrast tuned against our cream backgrounds, and meaning never carried by color alone
- Readable type at comfortable sizes, and layouts that reflow to any screen
We won't always get it right. If anything on Kindred is hard for you to use — a control you can't reach, text you can't read, motion that bothers you — tell us at [email protected] and we'll fix it with care and priority.
One more thing
If you're in crisis, privacy shouldn't be the thing you're weighing. Call or text 988 — free, confidential, 24/7. You don't have to be suicidal to reach out.